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Test Leadership Congress is an international conference featuring emerging trends, latest developments, experience and practical advice in software quality leadership and management.

The conference program 2020 is designed for comfortable learning and maximized interactive participation from the safety of your home:

Summer Season: July 20th through August 21st
Tutorials: September-October 2020

Learn details and ways to participate: https://testleadershipcongress-ny.com/program/
Tuesday, August 18 • 9:00pm - 10:00pm
From Manual To Humanual Testing

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In the era of QA's top priority being "end-user satisfaction", all Test professionals have an opportunity to provide so much value in the development process, as QA organizations adopt a more humanized approach to compliment the advantages brought by Test Automation and AI - without needing to learn how to be uber-technical. Thus the birth of the "Humanual Tester."

Join Josh Brenneman and Kirk Walton in this session on how the Manual Testing role has changed over time, and how a new kind of tester has evolved - the Humanual Tester. Josh and Kirk will discuss how to cultivate the skills necessary to do Humanual Testing, including: focusing on user empathy, defining opportunity, and ideation techniques to help us "Shift Left" in keeping the focus on end user satisfaction as the true mark of quality.

Key Takeaways:
- Why User Empathy is the killer QA skill of the 2020
- An overview of Design Thinking and User-Centered Design, and how they help us "Shift Left"
- Specific examples of Persona-based testing: learn how to test in the shoes of the end-user and ensure you are meeting their needs
- A "Quick Start" guide to quickly incorporate Humanual Testing into your team including persona templates

avatar for Kirk Walton

Kirk Walton

Vice President, tapQA
Kirk Walton has 20 years’ experience in the IT Services industry (starting as a Lotus Notes consultant in 1999!) He has over 15 years’ experience in recruiting and has successfully recruited and hired well over 500 IT professionals during that time.Kirk is incredibly passionate... Read More →
avatar for Josh Brenneman

Josh Brenneman

Delivery & Talent Director, TapQA
Resourceful technology change leader with over ten years’ experience delivering value to organizations in the areas of strategic quality, delivery, release management, and testing.Specialties• Proven track record leading large scale projects including CMS, CRM, ERP, and billing... Read More →

Tuesday August 18, 2020 9:00pm - 10:00pm EDT